Warranty & Returns
- All goods include 12 months warranty unless otherwise specified.
- Goods should be checked upon receipt as claims for damages/missing parts can not be accepted after 48 hours of receipt of goods.
- Unwanted goods are subject to a 25% handling charge.
- We can not accept unwanted stools if they have been assembled.
- For returns, you must email us at email@example.com within 7 days of receipt for authorisation and the item should be returned to us within 10 days of receipt. Return requests received after this time frame will be rejected.
- If your item has developed a fault within the warranty period, email us at firstname.lastname@example.org with your order number and nature of fault.
- As our prices include free delivery, the cost of postage will be deducted off any returns, which is £15.00 (£20 for N.Ireland and Scottish Highlands)per box.
- All returns are at cost of customer.